Intermediary

  • The company has an on-going relationship with all the Brokers having valid license for doing business.
  • The website of IRDAI updates the information on Brokers in the Indian market on a periodic basis.
  • The fresh brokers who get empanelled on IRDAI site are contacted by the company for building a relationship between the two organisations.

The job of a TPA is to maintain databases of policy holders and issue them identity cards with unique identification numbers and handle all the post policy issues including claim settlements. In terms of infrastructure, the TPAs run a 24-hour toll-free number, which can be accessed from anywhere in the country. And they will have full-time medical practitioners under their employment who will immediately take a decision on whether the ailment is covered under the policy.

TPA license can be granted to any company registered under the Companies Act 1956. IRDAI, which licenses and regulates these TPAs, has specified stiff entry norms some of which include a minimum capital requirement of 1 Crore. License is usually granted for a period of 3 years.

Below is an overview of the activities of TPA

  • All the records of medical insurance policies of an insurer will be transferred to the TPA.
  • TPA may issue identity cards to all the policy holders, which they have to show to the hospital authorities before availing any hospitalization services.
  • In case of a claim, policy holder has to inform TPA on 24 hr toll free line provided by the TPA.
  • On informing the TPA, policy holder will be directed to a hospital where there is cashless arrangement. However, policy holder will have the option to join any other hospital of his choice, but in such case payment shall be on reimbursement basis.
  • TPA issues an cashless authorisation letter to the hospital, after verification of documents submitted by the hospital and policy holder.
  • TPA will be tracking the case of the insured at the hospital and at the point of discharge, all the bills will be sent to TPA.
  • TPA will process all claims and upload all payment details to the Insurer after which final payment will be done by The New India Assurance Co. Ltd.
  • TPA will share the UTR no. and payment details after settlement of claim.
New India has tied up with 16 TPAs
Name of the TPA Company/
IRDAI Licence No.
Toll Free No./
Toll Free No./
Cashless Contact
Details-Telephone No,
Mobile No. and Email ID
Head Office
Address
Head Office Contact Person
Details-Telephone No,
Mobile No. and Email ID
Mumbai Office AddressMumbai Office Contact Person
Details-Telephone No, Mobile No.and Email ID
M/s. Family Health Plan Insurance TPA Limited, IRDAI License No.013 Corporates - 1800 425 4033
Retail - 1800 103 7519
Website - www.fhpl.net
Email ID- Info@fhpl.net
Corporates - 1800 425 4033
Retail - 1800 103 7519
Email - cashless@fhpl.net
Family Health Plan Insurance TPA Limited, No:8-2-269/A/2-1 To 6, 2nd Floor, Srinilaya Cyber Spazio, Road No.2, Banjara Hills,Hyderabad, Telangana – 500034 Contact Name - Prasad Gudladona
Mobile No.- 9246807161
Email ID - prasad.gudladona@fhpl.net
Family Health Plan Insurance TPA Limited, Neelkanth Corporate Park, Office No.710, 711, 7th Floor,
Kirol Road, Opp. Vidyavihar Railway Station (West), Mumbai - 400086
Contact Name - Raghu R
Mobile No.- 9223329003
Email ID - raghu@fhpl.net
GOOD HEALTH TPA INSURANCE TPA LTD. / 023 18604253232 / https://goodhealthtpa.com/ customer.care@ghpltpa.com Mr B.Santosh / 040 43767800 / santosh.b@ghpltpa.com Suite 403-406A, 4th floor, Ashoka My Home Chambers, Behind Ashoka Bhoopal Chambers, Sardar Patel Road, Secunderabad, Telangana State -500003. Ms. Saigeeta Dikshit / 040 43767800 / saigeeta@ghpltpa.com A-402, Damji Shamji Corporate Square, Laxmi Nagar, Land Mark-Next Kanara Corporate Centre (KBC), Ghatkopar(East), Mumbai, Maharashtra – 400075 Mr. Swetaketu Swain / 8451077448 /swetaketu@ghpltpa.com
Health India Insurance TPA Services Pvt. Ltd., IRDAI Licence No. 022 Toll free no: 1800 2201 02
Email Us: crm@healthindiatpa.com
Cell No: 7400446035
Land Line No: 02266131165
Email Id: crm@healthindiatpa.com
406-412, NeelKanth Corporate Park 4th Floor, Kirol Road / Village Vidya Vihar Society Vidya Vihar (West) Mumbai – 400086 Rishi Kaushik
Cell No: 8450922018
Email Id: rishi.kaushik@healthindia.com
406-412, NeelKanth Corporate Park 4th Floor, Kirol Road / Village Vidya Vihar Society Vidya Vihar (West) Mumbai – 400086 Rishi Kaushik
Cell No: 8450922018
Email Id: rishi.kaushik@healthindia.com
Heritage Health Insurance TPA Pvt. Ltd. / IRDAI Licence No. 008 18001024547 / heritagehealthtpa.com / heritage_health@bajoria.in Dr. Kumar Chatterjee,
033-40557600,
09830895322,
kumarchatterjee@bajoria.in

Nicco House, 5th Floor, 2 Hare Street, Kolkata-700001 Mr. Kushal Ghoshal,
033-40145200,
09748337528,
kghoshal@bajoria.in
Champion Building Ground Floor, 15, Parsi Panchayat Road Andheri (E) , Mumbai 400069. Dr. Manjiri Chavan 07738074407 / manjiri.chavan@bajoria.in
Health Insurance TPA of India Ltd. / 036 1800 180 3600 / 1800 102 3600 https://hitpa.co.in customerservice@hitpa.co.in Rajesh Ranjan,
M-9555232039 ,
rajesh.ranjan@hitpa.co.in/cashless@hitpa.co.in
Health Insurance TPA of India Ltd. 2nd Floor, Majestic Omnia Building, A-110, Sector 4 Noida, Uttar Pradesh – 201301. Mr Pawan Choube /
pawan.choube@hitpa.co.in/
8448481073
Health Insurance TPA of India Ltd. 5th Floor, Sterling Cinema Building, 65, Murzban Street, Fort, Mumbai- 400 001 Dr Kiran Y Baragade
Mob: 9810226983
Email: kiran.baragade@hitpa.co.in
United Healthcare Parekh Insurance TPA Pvt Ltd IRDA Licence No.:- 002 Toll Free No.:-18002098884
Web Site:-www.uhcpindia.com
Email ID:-customerservice@uhcpindia.com
Cashless Contact Details:- 18002098444
Telephone No:-
Email ID:- Nurseline@ Uhcpindia.com
The Empire Business Centre 17th Floor, Empire Tower B wing, Reliable tech park, Off. Thane- Belapur Road. Airoli Navi Mumbai 400708 Contact Person:- Mr. Prashant Nagarkar
Telephone No:-
Mobile Number:- 9833418021
Email ID:-prashant.nagarkar@uhcpindia.com
The Empire Business Centre 17th Floor, Empire Tower B wing, Reliable tech park, Off. Thane- Belapur Road. Airoli Navi Mumbai 400708 Contact Person:- Dr. Swapna Nair
Telephone No:-
Mobile Number:- 9820004368
Email ID:-Swapna.nair@uhcpindia.com
Vipul MedCorp Insurance TPA Pvt Ltd/024 Toll free: 1800 108 7477
Web site : https://www.vipulmedcorp.com
Email ID: info@vipulmedcorp.com
Phone: 0124-4833900
cashless@vipulmedcorp.com
515 Udyog Vihar Phase V, Gurgaon Haryana 122016 0124-4833900
info@vipulmedcorp.com
Unit no.15, Ground Floor, Shilpin Centre, G. D. Ambekar Marg, Wadala (W), Mumbai Pin Code: 400 031 Mr. Pramod Turbe Phones : 022-40764545 (24 Lines) mumbai@vipulmedcorp.com
VISION DIGITAL INSURANCE TPA PVT LTD., IRDA LICENCE NO - 037 18001029982,
www.visiontpa.in,
info@visiontpa.in
Sougata Bhattacharya,
033-40722064,
8389840499,
cashless@visiontpa.in
TIME SQUARE BUILDING, SUSHANT LOK-I, BLOCK- B, GURUGRAM -122002 3RD& 4TH FLOOR RATNESH YADAV,
0124-4003171,
9873621683,
ratnesh.yadav@visiontpa.in
TOWER HOUSE, 5th FLOOR, 2A, CHOWRINGHEE SQUARE, KOLKATA-700069 SHAMPA ROY,
033-40722064, 9874195002,
shampa.roy@visiontpa.in
MEDSAVE HEALTH INSURANCE TPA LIMITED IRDAI Licence No.019 1800120111234
www.medsave.in
info@medsave.in
Tel No -011-71221234
9313029503
cashless@medsave.in
F-701A, Lado Sarai, mehrauli, New Delhi - 110030 Dr Adish Labru
Tel No - 9312880008
adish@medsave.in
265, Engineer Building, 3rd Floor, S.G. Marg,(Princess street),Mumbai - 400002 Mr. S N Shetty,
022-49619710,022-22032509,022-22094221
9322818506
shetty@medsave.in
Ericson Insurance TPA Pvt Ltd, IRDAI Licence No 035 www.ericsontpa.com,
Toll free no 1800222034,
email:- care@ericsontpa.com
Cashless Contact :-Mr.Kishor Pawar,
Telephone:- 022-14548300,
Mobile Number:- 9167251891,
email ID:- cashless@ericsontpa.com
11/C, Corporate Park, S.T.Road, Chembur Mumbai 400071. Dr.Sachidanand Kadam,
Contact No:- 7304484007,
drsachidanand@ericsontpa.com
11/C, Corporate Park, S.T.Road, Chembur, Mumbai 400071 Dr.Sachidanand Kadam, Contact No:- 7304484007, drsachidanand@ericsontpa.com
Raksha Health Insurance TPA IRDAI Licen No : 015 Toll Free No : 1800-180-1444 / 1800-180-1555 / 1800-425-8910
Email ID : crcm@rakshatpa.com
0129-4289999
022-67876666
080-42839999
Email ID : cashless@rakshatpa.com
C/o Escorts Corporate Center, 15/5 Mathura Road, Faridabad, Haryana - 121003 Shrinivas Manche
Chief Manager
Cell No 9930298288
Email ID : shrinivasmanche@rakshatpa.com
Time Square Building, Unit No.2, A Wing, 3rd Floor, Andheri - Kurla Road, Marol, Andheri East, Mumbai, Maharashtra 400059 Shrinivas Manche
Chief Manager
Cell No 9930298288
Email ID : shrinivasmanche@rakshatpa.com
Vidal Health Insurance TPA Pvt Ltd / IRDAI Licence no - 016 Toll free no - 18604250251.
website - www.vidalhealthtpa.com
Email id - care@vidalhealthtpa.com
ph no - 08046267018 /
email id - preauthhelpdesk@vidalhealthtpa.com
Vidal Health TPA Pvt Ltd First Floor, Tower No. 2, SJR iPark, EPIP Zone, Whitefield, Bangalore - 560066 Name - Seema Banerjee .
ph no - 9900151404.
email id - seema.banerjee@vidalhealthtpa.com
Vidal Health TPA Pvt Ltd 413-422, 4th Floor, B-Wing, Chintamani Plaza, Andheri Kurla Road, Andheri East. Landmark : Near Western Express Highway (WEH) Metro Station, Mumbai- 400 099. Name - Rachit Sarin .
Designation - General Manager (Mumbai Branch) .
ph no - 9004493508 .
Email id - rachit.sarin@vidalhealthtpa.com
Medi Assist Insurance TPA Private Limited, IRDAI Regn. No. 003 1800 425 9449/
1800 208 9449/
www.mediassist.in /
info@mediassist.in
080 4685 5367 Tower D, 4th Floor, IBC Knowledge Park, 4/1, Bannerghatta Road, Bangalore - 560029 Mr. Ganesh K, Chief Administrative Officer,
 Ph. No. 080 4969 8036,
email:- cao@mediassist.in
Medi Assist Insurance TPA Private Limited, 4th Floor, AARPEE Chambers, Shagbaug, Off Andheri-Kurla Road, Next to Times Square, Marol, Andheri East, Mumbai - 400 059 1)Level:-Primary SPOC, Name:- R Jayakrishnan, Designation:- Sr.Manager, Ph.No:- 7700957541, Email:- jayakrishnan.rameshbabu@mediassist.in

2)Level:-Secondary SPOC, Name:- Sayed Majid, Designation:- Sr.Manager, Ph.No:- 9742568822, Email:- sayed.majid@mediassist.in
MDINDIA HEALTH INSURANCE TPA PVT. LTD., IRDAI Licence No. 005 Reimbursement : 1800-209-7777 Cashless : 1800-209-7800 Website: www.mdindiaonline.com Email ID: customercare@mdindia.com Name: Jahed Shaikh
Mobile :9320206713
Email : contact@mdindia.com
S.No. 46/1 E-space A-2 Building, 3rd Floor, Pune-Nagar Road, Vadgaonsheri, Pune – 411 014 Name: Reempa Sarkar
Mobile: 7391059777
Email : reempas@mdindia.com
MDIndia Health Insurance TPA Pvt. Ltd. Mezzanine Floor, Ballard House Adi Marzban Path,Ballard Estate,Bearing CTS Number 1185 Fort Mumbai 400001 Name: Lopa Desai
Mobile:9321301021
Email : mumbai@mdindia.com
Genins India Insurance TPA Limited IRDAI Registration No.: 020 18008902359/
www.geninsindia.com/
info@geninsindia.com
Delhi and Mumbai: 0120-4144100, 8376901515, crm@geninsindia.com
Nashik/ Pune: 020-67879100, 9225569129, punecashless@geninsindia.com
Nagpur: 0712-2295030, 9579219100, nagpur@geninsindia.com
Akola:  0724-2489786,  9665507261,  akola@geninsindia.com
Kolkata: 033-44011300, 9674747272, cashlesskolkata@geninsindia.com
Bangalore: 080-41501680,  9243091411, cashlessbangalore@geninsindia.com
Ahmedabad: 079-40701375, 9510353604, ahmedabad@geninsindia.com
D-34, Ground Floor, Sector-2, Noida-201301 Deepika Aggarwal, 8376901512/niacoordinator@geninsindia.com Office No.406, 4th Floor, ECO-SPACE IT PARK PREMISES CO-OP. SOC. LTD.; Off Old Nagardas Road, Mogra Village, Opp. Tarun Plastics, Andheri (East), Mumbai Maharashtra - 400069 Sheetal Mahadar/Mobile No.: 8879303666/sheetal.mahadar@geninsindia.com
Paramount Health Services & Insurance TPA Pvt. Ltd / IRDAI Licence No. TP00000006 Toll Free No.1800226655 /
Website: www.paramounttpa.com /
Email ID: contact.phs@paramounttpa.com /
WhatsApp SelfService No. +91 91369 72004
Contact No. 022-66620808 Email ID: cashless.phs@paramounttpa.com Paramount Health Services & Insurance TPA Pvt. Ltd. Plot No.A-442,Road No-28,Wagle Estate,Ram Nagar,Thane West - 400604 Santosh Patil Direct: 022 68342815 | Mobile: 9323231050 |santosh.patil@paramouttpa.com Paramount Health Services & Insurance TPA Pvt. Ltd. Plot No.A-442,Road No-28,Wagle Estate,Ram Nagar,Thane West - 400604 Santosh Patil Direct: 022 68342815 | Mobile: 9323231050 |santosh.patil@paramouttpa.com

How To Become An Agent?
  1. Age: Completed 18 years.
  2. Qualification: Minimum qualification of pass in 10th standard or equivalent examination conducted by any recognized Board or Institution.
  3. Training: Avail requisite 25 hours of pre-recruitment training given in our Divisional Office to understand the Insurance Business.
  4. Insurance Examination: Pass in examination with 35% marks to be conducted by the Insurance Institute of India, Mumbai, or other body approved by IRDAI for 50 marks in 1 hour on course IC-38.
  5. Examination Fee: Fee for online pre-recruitment examination for individual agent has been revised to INR 425/- plus GST with effect from 1st July 2017 payable to NSEIT.

Important: Loss survey limits categorized Surveyors (128 KB)
Licensing Procedure for Surveyors
  1. Every person who is an individual and intending to act as a surveyor and loss assessor in respect of general insurance business shall apply to the Authority for grant of licence in FORM-IRDAI-1-AF as given in the Schedule to these regulations.
  2. The Authority shall, before granting licence, take into consideration all matters relating to the duties, responsibilities and functions of surveyor and loss assessor and satisfy itself that the applicant is a fit and proper person to be granted a licence. In particular and without prejudice to the foregoing, the Authority shall satisfy itself that the applicant, in addition to submitting the application complete in all respects:-
    1. satisfies all the applicable requirements of section 64UM read with section 42D of the Act and rule 56A of the Insurance Rules, 1939;
    2. possesses such additional technical qualifications as may be specified by the Authority from time to time;
    3. has furnished evidence of payment of fees for grant of licence, depending upon the categorisation;
    4. has undergone a period of practical training, not exceeding 12 months, as contained in Chapter VII of these regulations; and
    5. furnishes such additional information as may be required by the Authority from time to time.
  3. The Authority on being satisfied that the applicant is eligible for grant of licence, shall grant the same in FORM-IRDAI-2-LF as given in the Schedule to these regulations and send an intimation to the applicant together with an identity card mentioning the particular class or category of general insurance business namely, fire, marine cargo, marine hull, engineering, motor, miscellaneous and loss of profit for which the Authority has granted licence and the licence shall remain valid for a period of five years from the date of issue thereof, unless cancelled earlier.
  4. A surveyor and loss assessor, whose licence has been cancelled or suspended for any reason, may submit an application for issuance of licence, after the expiry of three years from the date of such cancellation or suspension, and, such an application shall be treated as a fresh case, and, accordingly, the applicant shall satisfy all the requirements of sub-regulation (2).
  5. A surveyor and loss assessor shall be subject to categorisation as specified in Chapter V of these regulations.
  6. A licence issued, before the commencement of these regulations, by the Controller of Insurance or his authorised representative shall be deemed to have been issued in accordance with these regulations.
  7. The applicant referred to in (1) shall apply in FORM-IRDAI-3-AF as given in the Schedule to these regulations.
  8. The Authority on being satisfied that the applicant is eligible for grant of licence, shall grant the same in FORM-IRDAI-4-LF as given in the Schedule to these regulations, and, all the provisions of regulation 3 above, shall apply mutatis mutandis to corporate surveyors.

  • The company has an ongoing relationship with all the web aggregartors having valid license for doing business.
  • The website of IRDAI updates the information on web aggregators in the Indian market on a periodic basis.
  • Fresh web aggregators who get empanelled on IRDAI site are contacted by the Digital Hub for building a relationship between the two organisations.
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