ORGANISATION AND FUNCTION
| 1.1 Particulars of its organization, functions and duties [(Section 4(1)(b)(i)] | |||
| 1.1.1 | Name and address of the Organization. | THE NEW INDIA ASSURANCE CO. LTD HEAD OFFICE, 87 M.G. ROAD, FORT, MUMBAI-400001 UNDER http://newindia.co.in>home>about us>Our offices | |
| 1.1.2 | Head of the organization | MS. GIRIJA SUBRAMANIAN , CHAIRMAN-CUM-MANAGING DIRECTOR | |
| 1.1.3 | Vision, Mission and Key objectives | Website path : https://www.newindia.co.in/company-profile>ethos>citizen charter | |
| 1.1.4 | Function and duties | ||
| 1.1.5 | Organization Chart | ||
| 1.1.6 | Any other details-the genesis, inception, formation of the department and the HoDs from time to time as well as the committees/ Commissions constituted from time to time have been dealt | Website path : https://www.newindia.co.in/company-financials>Annual Reports | |
| 1.2 Power and duties of its officers and employees [Section 4(1) (b)(ii)] | |||
| 1.2.1 | Powers and duties of officers (administrative, financial and judicial) | The powers & duties of the officers and employees of the Company are derived mainly from the provisions of the Insurance Act 1938, General Insurance (Nationalization) Act 1972(since amended in 2002) IRDA Act 1999 and Memorandum & Articles of Association of the Company. The New India Assurance Company Limited, a non-life insurance Company, is a commercial organization. The officers & employees of the Company are appointed for carrying out the business operations of the Company, which are in line with the objectives specified in the Memorandum of Association of the Company. The powers & duties of the officers and employees of the Company are originated mainly from the job descriptions, manuals, terms and conditions of appointment and delegation of authority. The powers and duties of the officers & employees of the Company are limited only to carry out the business operations of the Company. While discharging duties and responsibilities, officers & employees of the Company are complying with the applicable provisions of the Constitution of India and other applicable Statues and rules & regulations framed there under. | |
| 1.2.2 | Power and duties of other employees | As per Point no. 1.2.1 as above | |
| 1.2.3 | Rules/ orders under which powers and duty are derived and | The Company has well defined procedure and guidelines for discharge of various functions as under: 1) Delegation of Powers: The officers of the company at various levels discharge their functions & responsibilities within the powers delegated to them by the Board of Directors. The delegation of powers is subject to observance of Memorandum of Association, Articles of Association, relevant policy guidelines and administrative instructions of the company and should not infringe the Companies Act, Insurance Act, GIBN Act IRDA Act, Govt. Guidelines and any other statutory/regulatory requirement. 2) Laid down Policies and Guidelines: The New India Assurance Company Limited is having laid down policies and guidelines governing major activities of the Company. While discharging the functions the officers need to follow these laid down policies and guidelines. 3) Manuals: The New India Assurance Company Limited has procedural manual for most of its activities. These Manuals ensure carrying of activities in a systematic and standardized manner. While discharging the functions covered by these Manuals, the officers need to follow the provisions of these Manuals. 4) Guidelines of Insurance Regulatory & Development Authority: The New India Assurance Company Limited being a Public Sector Insurance Company follows the guidelines of IRDA issued from time to time. 5) Guidelines of Chief Vigilance Commission: The New India Assurance Company Limited being a PSU follows the guidelines of Chief Vigilance Commission (CVC). 6) Compliance of Provisions of Statutes etc.: While discharging the respective functions, officers are required to comply with the applicable provisions of Indian Constitution, Statues and Rules & Regulations. | |
| 1.2.4 | Exercised | As per Point no. 1.2.3 as above | |
| 1.2.5 | Work allocation | As per Point no. 1.2.3 as above | |
| 1.3 Procedure followed in decision making process [Section 4(1) (b)(iii)] | |||
| 1.3.1 | Process of decision making Identify key decision making points | As per Point no. 1.2.3 as above | |
| 1.3.2 | Final decision making authority | Procedure followed in the decision making process, including channels of supervision and accountability; The decision making process of the company follows channels:
Overall management of the Company is vested with the Board of Directors of the Company. The Board of Directors is the highest decision making body within the company. The New India Assurance Company Limited being a Public Sector Undertaking (PSU), the Board of Directors of the company is accountable to the Government of India. The powers, which are not delegated, are exercised by the Board of Directors subject to the restrictions and provision of The Companies Act 1956, The Insurance Act 1938, General Insurance Business (Nationalisation) Act 1972 (since amended in 2002), IRDAI Act 1999 and such other acts as are applicable to the insurance industry. | |
| 1.3.3 | Related provisions, acts, rules etc. | The important internal Rules, Regulations, Manuals & Records, which are used by the employees of the company in discharge of their functions, are given below : A) Matters pertaining to Company affairs: B) Matters pertaining to Finance & Accounts: C) Personnel Matters pertaining to employees: D) Others : | |
| 1.3.4 | Time limit for taking a decisions, if any | Website path : https://www.newindia.co.in/company-profile>Ethos>Citizens Charter for servicing | |
| 1.3.5 | Channel of supervision and accountability | As per Point no. 1.3.2 as above | |
| 4 Norms for discharge of functions [Section 4(1) (b)(iv)] | |||
| 1.4.1 | Nature of functions/ services offered | https://www.newindia.co.in/all-products
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| 1.4.2 | Norms/ standards for functions/ service delivery | Website path : //www.newindia.co.in>home>information and help>policy for protection of policy holders interest | |
| 1.4.3 | Process by which these services can be accessed | ||
| 1.4.4 | Time-limit for achieving the targets | Website path : //www.newindia.co.in/company>profile>Ethos>Citizen's Charter for servicing | |
| 1.4.5 | Process of redress of grievances | Website path : //newindia.co.in>home>suggestion and complaints>grievance redressal | |
| 1.5 Rule, regulations, instructions manual and records for discharging functions [Section 4(1) (b)(iv)] | |||
| 1.5.1 | Title and nature of the record/ manual /instruction. | The important internal Rules, Regulations, Manuals & Records, which are used by the employees of the company in discharge of their functions, are given below : | |
| 1.5.2 | List of Rules, regulations, instructions manuals and records. | As Point nos. 1.5.1 as above | |
| 1.5.3 | Acts/ Rules manuals etc. | As Point nos. 1.5.1 as above | |
| 1.5.4 | Transfer policy and transfer orders | Transfer and Mobility Policy for Officers has been approved by the Board and is being implemented in our Company. The Policy is available on our employee portal. | |
| 1.6 Categories of documents held by the authority under its control [Section 4(1)(b) (vi)] | |||
| 1.6.1 | Categories of documents | Statement of the categories of documents that are held by The New India Assurance Company Limited;
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| 1.6.2 | Custodian of documents/categories | These are under the custody of Head Office | |
| 1.7 Boards, Councils, Committees and other Bodies constituted as part of the Public Authority [Section 4(1) (b)(viii)] | |||
| 1.7.1 | Name of Boards, Council, Committee etc. | Different Committees of Board : 1.Investment Committee (IC) 2.Audit Committee (AC) 3. Risk Management Committee (RMC) 4. Policyholders Protection Committee (PPC) 5. Remuneration Committee (REMC) 6. Information Technology Committee (ITC) 7. Property Review Committee (PRC) 8. The Board of Directors of the Company comprises of the following Directors as on 31' March 2024 | |
| 1.7.2 | Composition | ||
| 1.7.3 | Different Committees of Board | ||
| 1.7.4 | Term/ Tenure | As per discretion of CMD | |
| 1.7.5 | Powers and functions | Website path : //newindia.co.in>home>about us>Financials>Annual Report> Page number 58 to 67 | |
| 1.7.6 | Whether their meetings are open to the public? | None of the meetings of the Board of Directors or Committees are open to public and the minutes of such meetings are also not accessible to the public. | |
| 1.7.7 | Whether the minutes of the meetings are open to the public? | Statement of boards, councils, committees and other bodies consisting of two or more persons constituted as its part or for the purpose of its advice, and as it whether meetings of those boards, councils, committees and other bodies are open to the public, or the minutes of such meetings are accessible for public. | |
| 1.7.8 | Place where the minutes if open to the public are available? | None of the meetings of the Board of Directors or Committees are open to public and the minutes of such meetings are also not accessible to the public. | |
| 1.8 Directory of officers and employees [Section 4(1) (b)(ix)] | |||
| 1.8.1 | Name and designation | Name of Office Incharge | |
| 1.8.2 | Telephone , fax and email ID | As per Point no. 1.8.1 | |
| 1.9 Monthly Remuneration received by officers & employees including system of compensation [Section 4(1) (b) (x)] | |||
| 1.9.1 | List of employees with Gross monthly remuneration | ||
| 1.9.2 | System of compensation as provided in its regulations | ||
| 1.10 Name, designation and other particulars of public information officers [Section 4(1) (b)(xvi)] | ||
| 1.10.1 | Name and designation of the public information officer (PIO), Assistant Public Information (APIOs) & Appellate Authority | Website path : //newindia.co.in>home>legal section>Right to information |
| 1.10.2 | Address, telephone numbers and email ID of each designated official. | |
| 1.11 No. of employees against whom disciplinary action has been proposed/taken [Section 4(1) (b)(ii)] | ||
| 1.11.1 | No. of employees against whom disciplinary action has been (i) pending for Minor penalty or major penalty proceedings |
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| 1.11.2 | Finalised for Minor penalty or major penalty proceedings | As per Point no. 1.11.1 |
| 1.12 Programmes to advance understanding of RTI [Section 26] | ||
| 1.12.1 | Educational programmes | New India organises session on RTI awareness for the employees on regular basis. |
| 1.12.2 | Efforts to encourage public authority to participate in these programmes | New India issues circular to the employees for participation in educational programmes also issues share CIC circular with the employees. |
| 1.12.3 | Training of CPIO/APIO | Training arranged for all the CPIOs and ACPIOs during the year through inhouse/external faculties as follows: 1. One day Training on Right to Information Act, 2005 at Mumbai on 9.08.2023. 2. Training on Right to Information Act, 2005 at Ramnagar, Jim Corbett from 18 .01.2024 to 21.01.2024 |
| 1.12.4 | Update & publish guidelines on RTI by the Public Authorities concerned | The Organisation updates guidelines on RTI and last updation done on 28.06.2024 |
| 1.13 Transfer policy and transfer order [F No. 1/6/11-IR dt. 15.4.2013] | ||
| 1.13.1 | Transfer policy and transfer orders [F No. 1/6/2011- IR dt. 15.4.2013 | Transfer and Mobility Policy for Officers has been approved by the Board and is being implemented in our Company. The Policy is available on our employee portal. |
| Budget and Programme | ||
| 2.1 Budget allocated to each agency including all plans, proposed expenditure and reports on disbursements made etc. [Section 4(1)(b)(xi)] | ||
| 2.1.1 | Total Budget for the public authority | |
| 2.1.2 | Budget for each agency and plan & programmes | There is no separate budget for each agency the same is included in the above. |
| 2.1.3 | Proposed expenditures | Not disclosed |
| 2.1.4 | Revised budget for each agency, if any | Not applicable |
| 2.1.5 | Report on disbursements made and place where the related reports are available | Not disclosed |
| 2.2 Foreign and domestic tours (F.No.1/8/2012 IR dt. 11.9.2012) | ||
| 2.2.1 | Budget | There is no separate Budget of Foreign and Domestic Tours. The same is met from general Budget. |
| 2.2.2 | Foreign and domestic Tours by ministries and officials of the rank of Joint Secretary to the Government and above, as well as the heads of the Department – (a) Places visited, (b) The period of visit, ( c) The number of members in the official delegation, (d) Expenditure on the visit. | These are available with the account section of the Head Office |
| 2.2.3 | Information related to procurements a)Notice/tender enquires, and corrigenda if any thereon, b) Details of the bids awarded comprising the names of the suppliers of goods/ services being procured, c) The works contracts concluded – in any such combination of the above-and d) The rate /rates and the total amount at which such procurement or works contract is to be executed. | Website path : //newindia.co.in>home>information & help>Tender notice |
| 2.6 CAG and PAC paras [F No. 1/6/2011 – IR dt. 15.4.2013] | ||
| 2.6.1 | CAG and PAC paras and the action taken reports (ATRs) after these have been laid on the table of both houses of the parliament. | It is available in the Annual Report > Page no. 160 https://www.newindia.co.in/company-financials https://newindia.co.in>home>about us>Financials>Annual Report |
| 3.1 Publicity Band Publicity interface | ||
| 3.1 Particulars for any arrangement for consultation with or representation by the members of the public in relation to the formulation of policy or implementation there of [Section 4(1)(b)(vii)] [F No 1/6/2011-IR dt. 15.04.2013] | ||
| 3.1.1 | Relevant Acts, Rules, Forms and other documents which are normally accessed by citizens | Grievance Redressal Policy:
Website path : https://www.newindia.co.in>Legal Section and also in Information and Help |
| 3.1.2 | Arrangements for consultation with or representation by a) Members of the public in policy formulation/ policy implementation b) Day & time allotted for visitors c) Contact details of Information & Facilitation Counter (IFC) to provide publications frequently sought by RTI applicants | Particulars of any arrangement that exists for consultation with or representation by, the members of the public in relation to the formulation of its policy or Implementation thereof ; |
| 3.1.3 | Public- private partnerships (PPP) -Details of Special Purpose Vehicle (SPV), if any | Not Applicable |
| 3.1.4 | Public- private partnerships (PPP) -Detailed project reports (DPRs) | Not Applicable |
| 3.1.5 | Public- private partnerships (PPP) -Concession agreement | Not Applicable |
| 3.1.6 | Public- private partnerships (PPP) -Operation and maintenance manuals | Not Applicable |
| 3.1.7 | Public- private partnerships (PPP) –Other documents generated as part of the implementation of the PPP | Not Applicable |
| 3.1.8 | Public- private partnerships (PPP) -Information relating to fees, tolls, or the other kinds of revenues that may be collected under authorization from the government | Not Applicable |
| 3.1.9 | Public- private partnerships (PPP) -Information relating to outputs and outcomes | Not Applicable |
| 3.1.10 | Public- private partnerships (PPP) –The process of the selection of the private sector party (concessionaire etc.) | Not Applicable |
| 3.1.11 | Public- private partnerships (PPP) -All payment made under the PPP project | Not Applicable |
| 3.2 Are the details of policies / decisions, which affect public, informed to them [Section 4(1) (c)] | ||
| 3.2.1 | Publish all relevant facts while formulating important policies or announcing decisions which affect public to make the process more interactive; Policy decisions/ legislations taken in the previous one year | As per Point no. 3.1.1 |
| 3.2.2 | Publish all relevant facts while formulating important policies or announcing decisions which affect public to make the process more interactive; Outline the Public consultation process | As per Point no. 3.1.1 |
| 3.2.3 | Publish all relevant facts while formulating important policies or announcing decisions which affect public to make the process more interactive; Outline the arrangement for consultation before formulation of policy | As per Point no. 3.1.1 |
| 3.3 Dissemination of information widely and in such form and manner which is easily accessible to the public [Section 4(3)] | ||
| 3.3.1 | Use of the most effective means of communication (i) Internet (website) | Our website www.newindia.co.in |
| 3.4 Form of accessibility of information manual/handbook [Section 4(1) (b)] | ||
| 3.4.1 | Information manual/handbook available in Electronic format | Yes |
| 3.4.2 | Information manual/handbook available in Printed format | Printout available in the office of CPIO |
| 3.5 Whether information /handbook available free of cost or not [Section 4(1) (b)] | ||
| 3.5.1 | List of materials available Free of cost | Annual Report, Financial Standing Order, Manual Product information etc. can be downloaded free of cost from company’s website https://newindia.co.in |
| 3.5.2 | List of materials available at a reasonable cost of the medium | The hard copy of above material can be obtained by paying reasonable fee. |
| 4 E-Governance | ||
| 4.1 Language in which Information Manual/Handbook Available [F No. 1/6/2011-IR dt. 15.4.2013] | ||
| 4.1.1 | English | English |
| 4.1.2 | Vernacular/Local language | Hindi |
| 4.2 When was the Information Manual/Handbook last updated? (F No.1/6/2011-IR dt. 15.4.2013) | ||
| 4.2.1 | Last date of Annual updation | 27.06.2024 |
| 4.3 Information available in electronic form [Section 4(1)(b)(xiv)] | ||
| 4.3.1 | Details of information available in electronic form | As per Point no. 3.5 above. |
| 4.3.2 | Name/title of the document/ record/other information | As per Point no. 3.5 above. |
| 4.3.3 | Location where available | As per Point no. 3.5 above. |
| 4.4 Particulars of facilities available to citizen for obtaining information [Section 4(1)(b)(xv)] | ||
| 4.4.1 | Name & location of the facility | Particulars of Facilities Available to Citizens for obtaining Information Particulars of Facilities Available To Citizens for Obtaining Information. The New India Assurance Co. Limited is maintaining a website by the name of www.newindia.co.in . Any citizen can visit this website for desired information. If the required information is not available in the website they can write to the company seeking the required information. If the required information is available and can be provided the same will be provided within reasonable time. |
| 4.4.2 | Details of information made available | As per Point no. 4.4.1 |
| 4.4.3 | Working hours of the facility | As per Point no. 4.4.1 |
| 4.4.4 | Contact person & contact details (Phone, fax email) | |
| 4.5 Such other information as may be prescribed under section 4(i) (b)(xvii) | ||
| 4.5.1 | Grievance redressal mechanism | As per Point no. 4.4 and also under |
| 4.5.2 | Details of applications received under RTI and information provided | Applications and Appeals received and disposed Head office , Regional Office, Corporate Business Office, Auto Hub have separate RTI Cell and the requisite information is available in the concerned office. |
| 4.5.3 | List of completed schemes/ projects/ Programmes | Not applicable |
| 4.5.4 | List of schemes/ projects/ programme underway | Not applicable |
| 4.5.5 | Details of all contracts entered into including name of the contractor, amount of contract and period of completion of contract | Website path : //newindia.co.in> Information & Help> Tender Notice |
| 4.5.6 | Annual Report | Information available on http://newindia.co.in>home>About us>Financials>Annual Report |
| 4.5.7 | Frequently Asked Question (FAQs) | |
| 4.5.8 | Any other information such as a) Citizen’s Charter b) Result Framework Document (RFD) c) Six monthly reports on the d) Performance against the benchmarks set in the Citizen’s Charter | http://newindia.co.in>Home>About Us>profile |
| 4.6 Receipt & Disposal of RTI Applications & Appeals [F.No. 1/6/2011-IR dt. 15.04.2013] | ||
| 4.6.1 | Details of Applications received and disposed | |
| 4.6.2 | Details of Appeals received and orders issued | |
| 4.7 Replies to questions asked in the parliament [Section 4(1)(d)(2)] | ||
| 4.7.1 | Details of question asked and replies given | |
| 5 Information as may be prescribed | ||
| 5.1 Such other information as may be prescribed [F.No. 1/2/2016-IR dt. 17.8.2016, F No. 1/6/2011-IR dt. 15.4.2013] | ||
| 5.1.1 | Name & details of (a) Current CPIOs & FAAs (b) Earlier CPIO & FAAs from 1.1.2015 | |
| 5.1.2 | Details of third party audit of voluntary disclosure (a) Dates of audit carried out (b) Report of the audit carried out | Auditor Name : Mr. Sunil Dutt, Ministry Name : Ministry of Finance, Department Name: Department of Financial Services. Date Of Submission Of Transperancy Audit: 02.07.2024 Information available on http://newindia.co.in→Home→Legal Section→ RTI |
| 5.1.3 | Appointment of Nodal Officers not below the rank of Joint Secretary/ Additional HoD (a) Date of appointment (b) Name & Designation of the officers |
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| 5.1.4 | Consultancy committee of key stake holders for advice on suo-motu disclosure (a) Dates from which constituted (b) Name & Designation of the officers | (a) 25.06.2024 (b)
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| 5.1.5 | Committee of PIOs/FAAs with rich experience in RTI to identify frequently sought information under RT(a) Dates from which constituted (b) Name & Designation of the Officers | (a) 25.06.2024 (b)
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| 6. Information Disclosed on own Initiative Item | ||
| 6.1 Item / information disclosed so that public have minimum resort to use of RTI Act to obtain information | ||
| 6.1.1 | Item / information disclosed so that public have minimum resort to use of RTI Act to obtain information | Information available on website https://newindia.co.in>home>Informatin and Help Public disclosures https://www.newindia.co.in/right-to-information/rti-compliance |
| 6.2 Guidelines for Indian Government Websites (GIGW) is followed (released in February, 2009and included in the Central Secretariat Manual of Office Procedures (CSMOP) by Department of Administrative Reforms and Public Grievances, Ministry of Personnel, Public Grievance and Pensions, Govt. Of India) | ||
| 6.2.1 | Whether STQC certification obtained and its validity. | Not met |
| 6.2.2 | Does the website show the certificate on the Website? | Not met |
