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Grievance Redressal Policy


Handling Grievance Cell at H.O. Level

Name Designation Direct Tel. Email

Mr.Arun Borgohain

 Chief Manager 022-22708306 arun.borgohain@newindia.co.in
Customer Care Officer

022-22708348,349

Fax-022-22708306

aloke.jha@newindia.co.in,

grievance.ho@newindia.co.in

 




Officers Handling Grievance Cell at R.O. Level

 

LIST OF OFFICERS IN CHARGE OF GRIEVANCE CELL AT REGIONAL OFFICE.
SR. NO. R.O.CODE NAME OF THE OFFICERS Tel. No. Fax No. E-mail Address R.O. Address
1 MUMBAI RO I 110000 Mr. Jawahar Tonk, R.M. 022-24620304 (9833017114 ) M 022-22663077 jawahar.tonk@newindia.co.in New India Bhawan, 34/38 Bank Street , Mumbai 400023
Mr. V. A. Thaker, Manager 022-22662522 022-22615692 vijay.thaker@newindia.co.in
2 MUMBAI RO III 120000 Mr.R.Athiappan,R.M. 022-22853516, 022-22822604 022-22853513 r.athiappan@newindia.co.in New India Centre, 3rd Flr. 17-A Cooperage Road, Mumbai 400039
3 MUMBAI RO IV 130000 Ms. Shagun Arya, R. M. 022-22814490 022-22855695 022-22817201 shagun.arya@newindia.co.in New India Centre, 6th Flr. 17-A Cooperage Road, Mumbai 400039
022-22817195 022-22817201 gl.soni@newindia.co.in
4 MUMBAI RO II 140000 Mr. Deepak Vartak, Manager 022-26177298 022-26175131/32/33/34/35 022-26119172 deepak.vartak@newindia.co.in 2nd Jeevan Seva Bldg, Santacruz(w), Mumbai 400 054
5 PUNE 150000 Mr.V.M.Patki, Manager

020-25421174 ,

020-25439902

 020-25421174 vm.patki@newindia.co.in Sharda Centre, 2nd floor,Near Nal Stop , Off Karve Road, Pune - 411 004
6 NAGPUR 160000  Dr S G Hedaoo 0712-2512219 0712-2512069 sridhar.hedaoo@newindia.co.in MECL Bldg. Dr. Babasaheb Ambedkar Bhavan, 4th Floor High Land Drive , Seminary Hills, Nagpur - 440001
7 AHMEDABAD 210000

Mr.Neeraj Sharma, R.M.

Mr.N.K.Makwana, Dy.Mgr.

 079-26586366 079-26585247 079-26586366

n.sharma@newindia.co.in

nk.makwana@newindia.co.in

 5th Floor, Popular House, Ashram Road, Ahmedabad 380 009.
8 BARODA 220000 Mr.Ramesh Karnik,Manager 0265-2225955 0265-2363004 0265-2226231 ramesh.karnik@newindia.co.in 9th Floor,Suraj Plaza-II, Sayajiganj, Baroda-390005
9 SURAT 230000 Mr. Hemant Varma, Manager 0261-2460556 0261-2461689 0261-2461589 hemant.verma@newindia.co.in 1st Floor, A Wing, Tirupati Plaza, Nr.Collector Office, Athwa Gate, Surat 395001.
10 DELHI RO I 310000 Mr. V. K. Behl, R.M. 011-23353497 011-23312889 011-23325111 vinodkbahl@gmail.com Jeevan Bharti Bldg., 124, Connaught Circus, New Delhi 110 001
11 DELHI RO II 320000 Dr. S.N. Garg, Manager 011-22404106 011-22447416 011-22404113 drsn.garg@newindia.co.in 10th Floor, Core-I, Scope Minar Laxmi Nagar, District Centre, Delhi 110092.
12 JAIPUR 330000 Mr.Pushkar Upadhyay, Manager 0141-2740818 0141-2743507 0141-2740616 jaipur.rmsec@newindia.co.in IInd Floor, Nehru Place, Tonk Road, Jaipur 302015
13 CHANDIGARH 350000 Mr.Arun Vermani 0172-2702601 0172-2702806 0172-2703603 ak.vermani@newindia.co.in SCO-36-37, Sector 17-A, Chandigarh 160 017
14 LUDHIANA 360000 Mr.R.K. Malhotra, R. M. 0161-2556581 0161-2556555 0161-2413408 rajeev.malhotra@newindia.co.in 4th Floor, Surya Tower, 108, The Mall, Ludhiana
Mr. R. K. Talwar, Dy. M. 0161-2556578 0161-2413409 rk.talwar@newindia.co.in
15 KANPUR 420000 Mr. A K Longani,Regl.Manager 0512-2306096 0512-2304129,0512-2305181 ak.longani@newindia.co.in 15/60, Civil Lines, Green House , Kanpur 208 001.
16 BHOPAL 450000 Mr. S. K. Jain, Reg.Manager  0755-4203253 0755-4203254 sk.jain@newindia.co.in Block No.3, IInd Floor, Paryavas Bhawan, Arera Hills Bhopal 462011
17 KOLKATA 510000 Mr.K.P.Dash,Chief Reg.Manager 033-22482926,033-22480445 033-22487781 kpdash57@yahoo.co.in 4 Mangoe Lane, 1st floor, Kolkata 700 001
18 GUWAHAT 530000I Mr. S. Debbarma, Manager 0361-2454344,0361-2529575 0361-2529425 s.debbarma@newindia.co.in North-Eastern Regional Office, G.S.Road, Bhangagarh, Guwahati 781005
19 PATNA 540000 Ms. Sarita Mishra 0612-2232356 0612-2231049 0612-2227001 saritia.mishra@newindia.co.in 6th &7th Floor, BSFC Building, Fraser Road, Patna 800 001.
20 BHUBANESWAR 550000 Dr.Sriharsha Das, Chief Regl.Mgr 0674-2540866 0674-2540269 0674-2543458 sriharsha.das@newindia.co.in Alok Bharti Towers, 1st Floor, Shaheed Nagar, Bhubaneshwar - 751 007.
Mr. Shaji Abraham, A.O. 0674-2545467 Extn. 103 0674-2543458 shaji.abraham@newindia.co.in
21 HYDERABAD 610000 P.V.S.Laxmiprasad,RM Mr. K.M. Sastry, Dy.Mgr. 040-27811044 Extn. 39 040-27811871 040-27818087 lakshmi.prasad@newindia.co.in 5th Floor, Surya Towers, S.P. Road, Opp. Gymkhana Ground, Secunderabad 500 003
22 VISAKHAPATNAM 620000 Mr. S.K.Behera,Regional Manager 0891-2573040 ,0891-2751411 0891-2737584 sk.behera@newindia.co.in 47-10-12, III & IV floors, Pavan Paradise, Nr. Diamond Park, Visakhapatnam 5300016
23 BANGALORE 670000 Mr.P.Chandrababu,R.M. 080-22106192 080-2227359 pandluri.chandrababu@newindia.co.in 2-B, Unity Bldg., Annexe P, Kalinga Rao Road, Bangalore - 560 027
24 CHENNAI 710000 Mr.S.Ganesan.,R.M. 044-23456730 044-23456701/10 044-23456713

s.ganesan@newindia.co.in

 

 Spencer Towers , 3rd Floor, 770 A, Anna Salai, Chennai 600 002.
25 COIMBATORE 720000 Mr. K.K.Venkiteswaran, Dy.Manager 0422-2543279 Ext.205 0422-2543279 0422-2541342 kk.venkiteswaran@newindia.co.in Obli Towers,#594 D.B. Road, R.S. Purram, Coimbatore - 641 002
26 Ernakulam 760000

Mr. A.O.James,

Manager

 0484-2363376 0484-2361556 0484-2370593 ao.james@newindia.co.in 306/707, Kandamkulathy Towers, P.B. No. 1049, cochin - 682 011.
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