You are here:
  1. Home
  2. Public Grievance Redressal
Print (Opens in a new window)| Large Print (Opens in a new window)

Public Grievance Redressal

Grievance Redressal Policy (192 KB) WORD file

 Customer Care Cell at H.O. Level

Name Designation Direct Tel. Email
Mr. S Ravi Shanker Chief Manager Tel: 022-22708306 sravi[dot]shanker(at)newindia[dot]co[dot]in

Customer Care Officer

Mr. Gangadharan Renjit

 Deputy General Manager Tel: 022-22708348/349


 

customercare[dot]ho(at)newindia[dot]co[dot]in

 

Customer Care Officers at R.O. Level

LIST OF OFFICERS IN CHARGE OF CUSTOMER CARE CELL AT REGIONAL OFFICE.
R.O.CODE Name of the Officers Tel. No. Fax No. E-mail Address R.O. Address
1. MUMBAI RO I 110000 Dr.Chiranjeevi Reddy, R.M. Tel:
022-24620393          9172324476
Tel: 022-22663077 drchiranjeevi(at)newindia[dot]co[dot]in New India Bhawan, 34/38 Bank Street, Mumbai 400023
Mr. Madhusudan Desai, Dy. Manager Tel: 022-24620288 Tel: 022-24620301 madhusudan[dot]desai(at)newindia[dot]co[dot]in  
2. MUMBAI RO III 120000 Mr.R.Athiappan, R.M. Tel: 022-22853516, 9833347111 Fax: 022-22853513 athiappan(at)newindia[dot]co[dot]in New India Centre, 3rd Flr. 17-A Cooperage Road, Mumbai 400039
3. MUMBAI RO IV 130000 Ms. Shagun Arya, R. M. Tel: 022-22855695 ,
9869221025		 Fax: 022-22817201 shagun[dot]arya(at)newindia[dot]co[dot]in New India Centre, 6th Flr. 17-A Cooperage Road,Mumbai 400039
4. MUMBAI RO II 140000 Mr. Rajeev Arora, Regl.Manager Tel:022-26633235,9757251521 Fax: 022-26633233 rajeev[dot]arora(at)newindia[dot]co[dot]in 2nd floor,Jeevan Seva Bldg, Santacruz(w), Mumbai 400 054
5. PUNE 150000 Mr. V.R.Bhailune Tel:
020-25421174        020-25439902        09423864795
Fax: 020-25421174 vr[dot]bhailune(at)newindia[dot]co[dot]in Sharda Centre, 2nd floor,Near Nal Stop , Off Karve Road, Pune - 411 004
6. NAGPUR 160000 Dr S G Hedaoo, CRM Tel: 0712-2512219,
9423069356		 Fax: 0712-2512069 sridhar[dot]hedaoo(at)newindia[dot]co[dot]in MECL Bldg. Dr. Babasaheb Ambedkar Bhavan, 4th Floor High Land Drive , Seminary Hills, Nagpur - 440001
7. MUMBAI R.O. V 170000 Mr.Ravi Rajpurohit, R.M. Tel: 022-27576885,
8879147601		 Fax: 022-27574841

ravi[dot]rajpurohit(at)newindia[dot]co[dot]in

 Vindhya Commercial Complex, 2nd Floor, Sector-II, CBD, Belapur, Navi Mumbai 400 614
8. AHMEDABAD 210000 Mr. Neeraj Sharma, R.M

Tel: 079-26586366,
079-26585247

9898899085

 Fax: 079-26586366

n[dot]sharma(at)newindia[dot]co[dot]in

 5th floor, Popular House, Ashram Road, Ahmedabad 380009
Mr.Robin Trivedi, Dy.Manager Tel: 9327337428.
26553200 Extn.247		 Fax: -

robin[dot]trivedi(at)newindia[dot]co[dot]in
9. BARODA 220000 Mr. S.A.Parmar,Manager Tel: 0265-2225955 0265-2363004 Fax: 0265-2226231 sa[dot]parmar(at)newindia[dot]co[dot]in 9th Floor, Suraj Plaza-II, Sayajiganj, Baroda-390005
10. SURAT 230000 Mr. Gajendra Jaiswal, Manager Tel: 0261-2461582,
9825593945		 Fax: 0261-2461589 gajendra[dot]jaiswal(at)newindia[dot]co[dot]in 1st Floor, A Wing, Tirupati Plaza, Nr.Collector Office, Athwa Gate, Surat 395001.
11. DELHI RO I 310000
Mr. Sudarshan Bharija

Tel: 011-23311989        9958704078

 

 Fax: 011-22404113 sudarshan.bharija(at)newindia[dot]co[dot]in Jeevan Bharti Bldg., 124, Connaught Circus, New Delhi 110 001
12. DELHI RO II 320000

Dr. S.N. Garg, Manager

Mr. Vinay Batra, MGR.
 

 

Tel: 011- 22404130,22404265

9717910172

 Fax: 0141-2740616

drsn[dot]garg(at)newindia[dot]co[dot]in

vinay[dot]batra[at]newindia[dot]co[in]

 10th Floor, Core-I, Scope Minar Laxmi Nagar, District Centre, Delhi 110092.
13. JAIPUR 330000 Mr.R.P.Sharma, Manager

Tel: 0141-22404102

9810332717

 Fax: 0135-2652284 jaipur[dot]rmsec(at)newindia[dot]co[dot]in IInd Floor, Nehru Place, Tonk Road, Jaipur 302015
Mr. Rajendra Khandelwal

Tel: 0141-2740974

9460183958

 

 - rajendra[dot]khandelwal(at)newindia[dot]co[dot]in
14. Dehradun 340000 Mr. Suresh Dueseja Tel: 0135-2653866,
0135-2653621,
8868988269		 Fax: 0135-2652284 suresh[dot]duseja(at)newindia[dot]co[dot]in Gulfam house, 8/6-7, Astley Hall, Dehradun 248001.
15. CHANDIGARH 350000 Mr.Arun Vermani Tel: 0172-2702601,
0172-2702806,
0172-2704209,
988889244		 Fax: 0172-2703603 ak.vermani(at)newindia[dot]co[dot]in< SCO-36-37, Sector 17-A, Chandigarh 160 017
16. LUDHIANA 360000 Mr.R.K. Malhotra, R. M. Tel: 0161-2556581,
0161-2556555,
9888710775		 Fax: 0161-2413408 rajeev.malhotra(at)newindia[dot]co[dot]in 4th Floor, Surya Tower, 108, The Mall, Ludhiana
Mr. R. K. Talwar, Dy. M. Tel: 0161-2556578,
9917082706.		 Fax: 0161-2413409 rk.talwar(at)newindia[dot]co[dot]in  
         
17. KANPUR 420000 Mr. A.K. Longani, R.M. Tel: 0512-2306096,
9628664433		 Fax: 0755-4203252 ak[dot]longani(at)newindia[dot]co[dot]in 15/60, Civil Lines, Green House , Kanpur 208 001.
18. BHOPAL 450000 Mr.R.K Bartaria Tel: 0755-4286778
9009797092		 Fax: 033-22437090 rajkumar[dot]bartaria(at)newindia[dot]co[dot]in Block No.3, IInd Floor, Paryavas Bhawan, Arera Hills Bhopal 462011
19. KOLKATA 510000 Mr.K.P.Dash, CRM Tel: 033-22482926,
033-22480445		 Fax: 033-22487781 kpdash57(at)yahoo_[dot]co[dot]in 4 Mangoe Lane, 1st floor, Kolkata 700 001
Mr. Sudip Dasgupta Tel: 033-22135447 - sudip[dot]dasgupta(at)newindia[dot]co[dot]in
20. GUWAHATI 530000I Mr. Arun Borgohain, Regl.Mgr. Tel: 0361-2529016, 2523575 Fax: 0361-2529425 arun[dot]borgohain(at)newindia[dot]co[dot]in North-Eastern Regional Office, G.S.Road, Bhangagarh, Guwahati 781005
21. PATNA 540000 Ms. Sarita Mishra Tel: 0612-2232356,
0612-2231049,
9431431862		 Fax: 0612-2227001 saritia[dot]mishra(at)newindia[dot]co[dot]in 6th &7th Floor, BSFC Building, Fraser Road, Patna 800 001.
22. BHUBANESWAR 550000 Dr.Sriharsha Das, Chief Regl.Mgr Tel: 0674-2540866,
0674-2545870,
0674-2540269,
9437005870		 Fax: 0674-2543458 sriharsha[dot]das(at)newindia[dot]co[dot]in Alok Bharti Towers, 1st Floor, Shaheed Nagar, Bhubaneshwar - 751 007.
Mr. Shaji Abraham, A.O. Tel: 0674-2545467,
Extn. 103		 Fax: 0674-2543458 shaji[dot]abraham(at)newindia[dot]co[dot]in  
23. HYDERABAD 610000 Mr. K S Kulkarni, Manager Tel: 040-27811871,
9848138222		 Fax: 040-27849315 kulkarni[dot]ks(at)newindia[dot]co[dot]in 5th Floor, Surya Towers, S.P. Road, Opp. Gymkhana Ground, Secunderabad 500 003
24. VISAKHAPATNAM 620000 Mr. D.S Sarma, CRM
Mr. V.B Nath		 Tel: 0891-2751432
0891-2573040		 Fax: 0891-2505961 ds[dot]sarma(at)newindia[dot]co[dot]in 47-10-12, III & IV floors, Pavan Paradise, Nr. Diamond Park, Visakhapatnam 5300016
25. BANGALORE 670000 Mr.P.Chandrababu,R.M.
Ms. Sangita, A.O		 Tel: 080-22106192,
9980935155		 Fax: 080-2227359 pandluri[dot]chandrababu(at)newindia[dot]co[dot]in 2-B, Unity Bldg., Annexe P, Kalinga Rao Road, Bangalore - 560 027
26. CHENNAI 710000 Mr.S.Ganesan.,R.M.
Ms. S .Rajni, A.O		 Tel: 044-23456715,
9940231984		 Fax: 044-23456713 rajni[dot]prabhakar(at)newindia[dot]co[dot]in Spencer Towers , 3rd Floor, 770 A, Anna Salai, Chennai 600 002.
27. COIMBATORE 720000 Mr. Sharad Nair Tel: 0422-2548801 Fax: 0422-2541342 sharad[dot]nair(at)newindia[dot]co[dot]in Towers#594, D.B.Road, R.S. Purram, Coimbatore 641002
28. Ernakulam 760000 Mr. P.M. Hadimani,Dy.Mgr. Tel: 0484-2363376     08197479279     Fax: 0484-2370593 pm[dot]hadimani[at]newindia{dot}co[dot]in 306/707, Kandamkulathy Towers, P.B. No. 1049, cochin - 682 011.